Frequently Asked Questions

Frequently Asked Questions

 
I. FREE-OF-CHARGE services on registration + Discount.
  • How much does is cost to make a reservation in a hotel?
  • Why can you offer smaller prices for hotels, than anywhere else?
  • Do you offer a discount for all hotels? When I’ll get a discount?
  • Who can use servise of registration with discount offered by Inturist? What are the other advantages of booking through your web-site, except of the possibility to save?
  • Shall I have this discount, also if booking directly in a hotel?
    II. What will happen, if I’ll decide to change a hotel or a kind of accommodation?
  • What will happen, if I’ll decide to cancel my reservation?
  • Can I change hotel or a kind of accommodation after registration on-line?
  • III. How much is it safe?
  • Is it safe to book a hotel throught the Internet?
  • I don’t want to transfer my payment information by the Internet.
  • When is it better to book a hotel?
  • IV. Where can I get intormation, if I have quiestions?
  • How can I find a hotel?
  • I would like to see a catalogue of Intourist.
  • If you still haven’t found answeres on your quiestions or you need individual consultation…
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    I. FREE-OF-CHARGE services on registration + Discount.
    How much does is cost to make a reservation in a hotel?

     Servicies of Intourist are absolutely  free of charge. In difference of the majority of operators and agencies, Intourist doesn’t raise an additional fee for making a reservation. Besides, for the majority  of  hotels we also give you a 5% discount! So, making a reservation throught our web-site, you can be absolutely sure, that you pay the lowest price. IT IS GUARANTEED.
     If you’ll find the same hotels  with the prices wich are less, than ours, we promise to return to you the diference. So, booking a hotel  with the help of Intourist, You pay less, than you will pay, if booking through the agent or even directly  in a hotel.

    Registration on-line reduces expenses for administration. Introducing of hotels on-line (in distinguish of catalogues) not only gives more information, than it would be possible to find in the brochure, but it also considerably reduces expenses. Thus, you win, receiving better services under the lowest price.

     Now we guarantee 5 %  discount from the official prices for the majority of hotels, which you can reserve in a mode on-line on Intourist. Some hotels are against of discounts, which we pay to our clients “ from our pocket“. Temporarily such hotels are still presented on our  web-site.
     Mostly, the discount will be subtracted directly from the cost of a hotel, when you will do the first payment. Sometimes, the policy of a hotel does not allow to us to guarantee  the discount for you, in the moment, when you do the first payment. In this cases, we usually return to you the amount of discount after the termination of term of  your stay in a hotel.

    Who can use servise of registration with discount offered by Inturist?
     Everyone. Private persons and companies can use our free-of-charge service of registration. We serve clients from all from the whole world.
    What are the other advantages of booking through your web site, except of the posibility to save?
      Make a reservation by us and we‘ll provide you with competent and always ready to help colleague, and we’ll also become your influential partner who can protect your interests in that improbable case, if you‘ll have disagreements during your stay in a hotel.
    Shall I get this discount also, if booking directly in a hotel?
     It’s very important to remember, that this 5% discount gives to you Inturist, not hotel. So only in case, if you’ll connect with our operator on-line on our site, you can get 5 % discount from the official price of hotel.
    Only after registration by us you can have all discounts and other privileges of clients of Inturist.
    II. What will happen, if I’ll decide to change a hotel or kind of accommodation?
    What will happen, if I’ll decide to cancel my reservation?
    Making reservation by means of Intourist you enter contractual attitudes directly with hotel. Each hotel has its own policy concerning penalties for cancellation of reservation. Except of the sum preliminary paid by you for booking, any additional payments are not made.
      Only if you cancel your reservation less than for 3 weeks, the admission fee is raised from you - 20 ˆ
    Can I change hotel or a kind of accommodation after registration on-line?
    Concerning various fees and penalties, rules of hotels are applied exclusively. Intourist doesn’t raise any additional fees. Nevertheless, changes, which reduce cost of hotel accommodation more than for 30 %, are considered as partial cancellation and penalties can be appointed.
    III. How much is it safe?
    Is it safe to book a hotel throught the Internet?
    We guarantee, that your personal data will be kept in absolute confidentiality.
    I don’t want to transfer the payment information by the Internet.
    There is no problem. You can send to us your data the same by fax. Do not forget to specify your name and number of your passport.
    When is it betterr to book a hotel?
    If you are planing your trip during the high season (July-August) it is better to reserve, at least, a month before. But it depends, of course, on a hotel you’ve chose and region. As a rule, if we receive the notice on your registration in a shorter term, we always try to execute it and as usual we can do it.
    IV. Where can I get intormation, if I have quiestions?
    How can I find a hotel?
    Using advanced search on our page, where you can limit search only  with those hotels which would you like to chose. You should specify region and category of a hotel. If you can’t find what you are searching -  send us e-mail.
    We‘ll be glad to help you!
    I would like to see a catalogue of Intourist.
    Certainly!
    For this purpose it is enough to write us e-mail with your address, and in a few days you‘ll receive a printed catalogue from Intourist . Company Intourist hasn‘t catalogue of all hotels of Czech Republic, which are offered on our site. Such catalogues can include hundreds of pages!
    If you still haven’t found answeres on your quiestions or you need individual consultation…
    Address to us on info@intourist.cz or contact our collegues for work with clients.